Privacy Policy

Last updated: July 2026

Lalady Boutique respects your privacy. This policy explains what information we collect, how we use it, and how we protect it — in line with South Africa’s Protection of Personal Information Act (POPIA).

1. Information We Collect

• Name, phone number, and delivery address when you place an order.
• Payment information — processed securely via our payment provider; we do not store card details.
• WhatsApp messages when you contact us directly.
• Website usage data via cookies (pages visited, browser type).

2. How We Use Your Information

• To process and fulfil your order.
• To send delivery updates and order confirmations.
• To respond to your queries.
• To improve our website and services.

We do not sell your personal information to third parties.

3. Sharing Your Information

We share only the minimum information necessary with:

• PAXI — your name, phone number and delivery details to process your shipment.
• Payment processors — to complete transactions securely.

4. Cookies

Our website uses cookies to improve your experience. By continuing to use our site, you accept our use of cookies. You can disable cookies in your browser settings, though some features may not work correctly.

5. Your Rights (POPIA)

Under POPIA, you have the right to access, correct or delete your personal information. Contact us on WhatsApp at +27 79 993 4580.

6. Contact

WhatsApp: +27 79 993 4580